Insurance lead routing that follows intent, not arrival order.
InsuredLead scores every inbound lead the moment it lands, ranks your inbox by who’s ready to buy, and alerts your team the instant a hot lead arrives — so the highest-intent lead reaches an available producer while it’s still worth calling.
| Score | Contact | Source | Coverage | Status | Received |
|---|---|---|---|---|---|
| 92HotAsked for a quote 'before Friday' and gave a full phone number — high urgency, easy to reach. | Marcus Bennett(704) 555-0182 | SmartFinancial | Auto | New | 3m ago |
| 81HotNew mortgage closing this month — actively shopping, complete contact info. | Danielle Ortiz(312) 555-0147 | EverQuote | Home | New | 11m ago |
| 64WarmComparing term policies but no timeline given — worth a call today. | Grant Whitfield(480) 555-0199 | Website Form | Life | Contacted | 34m ago |
| 51WarmPartial contact details, vague intent — follow up when the hot leads are cleared. | Theresa Nguyen(206) 555-0163 | QuoteWizard | Auto | New | 1h ago |
| 24ColdDisconnected number and a competitor's name in the notes — low intent. | Kevin Alvarez(615) 555-0121 | QuoteWizard | Home | Dead | 2h ago |
The right lead, to an available producer, fast
Routing isn’t just handing a lead to someone — it’s making sure the lead worth calling reaches someone who can call it, before it cools off.
Routing by priority, not arrival order
Every lead is scored 0–100 the moment it lands, then the inbox ranks itself. The highest-intent lead sits at the top for whoever is free to work it — instead of a ready-to-bind lead waiting behind three tire-kickers.
Hot leads reach the team instantly
When a lead scores above your Hot threshold, an alert goes out by email (and SMS on Growth and Agency) the moment it arrives, so it never sits unseen while it goes cold.
First available producer claims it
A hot-lead alert isn't dropped on one busy person's desk — the first producer who's free claims it from their inbox and marks it contacted, and any lead can be reassigned in one click.
Round-robin spreads leads evenly. It doesn’t win more of them.
Distributing leads in turn feels fair, but it treats a ready-to-bind lead the same as a tire-kicker. InsuredLead routes on intent instead.
From lead to claimed call
The same three steps, whether the lead comes from an aggregator, a form, or a CSV.
Connect your sources
Webhook, forwarded aggregator email, or CSV. Every lead from every source flows into one ranked inbox.
Score and rank on arrival
Each lead is scored 0–100 on intent and urgency the instant it arrives, and the inbox re-sorts itself.
Alert, claim, and work it
Hot leads trigger an alert to the team; the first free producer claims it, calls it, and marks it contacted.
Lead routing, answered
- What does insurance lead routing software do?
- It gets each inbound lead to a producer who can work it, fast. InsuredLead routes by priority: it scores every lead on intent and urgency, ranks your inbox so the best lead is on top, and sends a real-time alert when a hot lead lands so your team can claim and call it before it goes cold.
- Does InsuredLead auto-assign leads round-robin?
- No — and that's deliberate. Blind round-robin sends your best lead to whoever's next in line, even if they're mid-call. Instead, a hot-lead alert reaches the whole team and the first available producer claims it, so an urgent lead is never stuck waiting on one busy person. Any lead can also be reassigned in one click.
- How fast does a producer find out about a hot lead?
- Within the pipeline's normal latency — a lead is scored the moment it arrives, and if it clears your workspace's Hot threshold the alert goes out immediately by email, plus SMS on Growth and Agency plans. Tapping the alert deep-links straight to that lead on mobile.
- Do we have to change our CRM to route leads this way?
- No. InsuredLead sits on top of the sources and tools you already use. It doesn't replace your CRM or agency management system — it decides which lead your team should work next, and why.
Route your hottest leads to the phone first
Bring a week of real intake data and we’ll show you your inbox, ranked and alerting, on a short call.